FAQ... Want to know more?

Are all the Wild Wicks items made in Australia?

YES! They are made by me with heaps of TLC... lots of coffee... a little bit of wine occasionally... sometimes even a swear word or two when designs or things don't go to plan... but yes, they are all made here at Lewiston South Australia, in amongst the farming paddocks and wildlife... its a hard job (hee, hee) but someone has to do it!

What exactly is a Wilddori?

Do you want to know more... check out the link HERE...

How do I care for my Candles?

Check out HERE for all the info... any other questions you have concerning your Wild Wicks Candles, please do not hesitate to ask...

How can I find out about special offers and discounts?

Simply subscribe to our emails to get exclusive discounts and offers... and, be the first to find out about new products!

Can I pick my order up instead of getting it delivered?

Absolutely!

A FREE Pick up option is available for the Lewiston Location. This will only be available upon agreed time and day.  Proof of purchase needs to be presented on pick up.  Please make sure you check your emails regularly... (including your 'junk' folder incase it has been filed there) for any communication or order updates. Contactless pick up can also be arranged.  

A location map as well as a contact form is available HERE

Do you ship overseas?

At this stage, the website is set up for shipping in Australia only... however, if you live outside Australia and wish to purchase products, please let me know and I can arrange a special custom order once shipping has been calculated and agreed upon.

How much are your Shipping Costs?

Most of the products online are a flat rate of $10. Larger wooden kits and MDF Cutouts are extra due to higher shipping costs.

I do absorb some of the shipping costs in most cases to save you money. In the rare case that you happen to pay more than the actual postage, that amount will be immediately refunded via your initial payment method.

If you have concerns or questions concerning your postage charges, please do not hesitate sending me a message.

All Shipping costs can be viewed a the check out stage.

Find out more info HERE...

What is your Return / Refund Policy?

Find out all the information HERE

If you need to find out any thing else please contact me.